Terms & Conditions

Privacy Policy
We know that you care about how your personal information is being used and shared, and we take your privacy very seriously. Please read the following to learn more about our privacy policy.

By visiting the aristowine.com.sg website, and any other linked pages, features, content, or any other services we offer from time to time in connection therewith (collectively, the "Website"), you acknowledge that you accept the practices and policies outlined in this privacy policy.

Collection of Information
The information we learn from customers helps us personalize and continually improve your shopping experience with us. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your Web browser accesses aristowine.com.sg or advertisements and other linked pages, features, content, or any other services we offer from time to time in connection therewith.

Mobile: When you access our website, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from aristowine.com.sg if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.
Use of Information

We neither rent nor sell your Personal Information to anyone. We share your Personal Information with third parties only as described below.

Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party. We have no control over the policies and practices of third party websites as to privacy or anything else, so if you choose to allow the automatic transmissions discussed above, please review all third party websites’ policies before engaging in such automatic transmissions on the Website.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Also, if we (or substantially all of our assets) are acquired, or if we are reorganized or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party. We will try to give you advance notice if your Personal Information will be transferred to a third party in this manner, so that you can delete your account with us if you choose.
Protection of the Company and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of the Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

We make every effort to protect personal data against unauthorized access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage. Thus, we implement a variety of security measures to maintain the safety of your personal information when you place an order, or enter, submit, or access your personal information.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you are finished using a shared computer.

Account Access and Correction
You may correct, update or remove your personal data by using your respective username and password to gain access to your account information, or by emailing us at hello@aristowine.com.sg

Changes to This Privacy Policy
We may amend this Policy at any time by posting the amended terms on this page. You are bound by any changes to this Policy when you use the Website after such changes have been first posted.

Questions or Concerns
If you have any questions or concerns regarding our privacy policies, please email us at hello@aristowine.com.sg . We will address your concerns within 48 hours.


Return & Refund

You are advised and shall be deemed to have inspected all goods immediately upon receipt and shall notify us within 24 hours of any discrepancies or damage. Failure which, the Company will in its sole discretion, not accord a replacement or refund.

In the event of:

1. wrong delivery where the delivered products do not match your order, we will arrange for replacement
2. breakage of wines in the process of delivering to you, we will arrange for replacement
3. undrinkable wine, we will arrange for replacement or refund after verification with our team of experts
– All wines returned should not be less than half bottle for our verification
– All conclusions by our experts are final and we do not entertain any dispute

We decline all responsibilities to other problems that can occur due to misuse or inappropriate handling and storage of the products.

Please email us at hello@aristowine.com.sg or call 65 6909 3803 for any clarifications.

Terms & Conditions

Aristo Wine Holdings Private Limited (the “Company”, “we”, “us”, “our”) has established these Terms and Conditions (“Terms”), which govern the user’s (“you”, “your”) access to, and use of the www.aristowine.com.sg website (the “Website”), and any information, text, graphics, or other materials uploaded, downloaded, or appearing on the Website (collectively referred to as “Content”). By accessing or using the Website you agree to be bound by these Terms.

General Sales Terms and Conditions

Under Singapore Law, alcoholic products can only be sold or supplied to persons aged 18 years and above. By using the Website, you certify that you are at least 18 years old.

All prices quoted on the web site are in Singapore Dollars and include taxes unless otherwise stated.

Payment can be made through credit cards via PayPal or PayPal and is due upon payment gateway approval.

Your order is only processed by our system when you have completed the online transaction successfully.

Any order made herein shall be governed by and construed in accordance with the laws of Singapore and parties hereto shall be subject to the exclusive jurisdiction of the Singapore Courts.

The Company reserves the right to modify the terms, conditions and notices under which it offers the Site without notice. Your continued use of the Site after any such changes constitutes your agreement to such changes. The Company further reserves the right to change prices and other information on the Site at any time without notice. The posting of prices and other terms of sale shall not constitute a binding order to sell product on such terms.


All Content included in or made available through the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of The Company or its Content suppliers and protected by Singapore and international copyright laws.

Third-Party Links

In an attempt to provide increased value to our visitors, the Website contains links to other sites on the internet that are owned and operated by third party vendors and other third parties (the “External Sites”).

We have no control over these independent policies or actions and are not responsible for the privacy practices or the content of such External Sites.

Links to such External Sites do not imply any endorsement by the Company of such External Sites, or the content, products, or services available from such External Sites. You acknowledge sole responsibility for and assume all risk arising from your use of any such External Sites.

Your Account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

The Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Purchase and Payment

You should carefully read the item details page and review information such as price, quantity, billing and shipping address, etc. before confirming your order.

We take no responsibility and assume no liability for any loss or damages to a buyer arising from shipping information and/or payer information entered by the buyer or wrong remittance by the buyer in connection with the payment for the items purchased. We reserve the right to check whether a buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.

Disclaimer of Warranties and Limitations of Liability

The website is provided by the company on an “as is” and “as available” basis. The company makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website. You expressly agree that your use of the website is at your sole risk.

To the full extent permissible by applicable law, the company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The company does not warrant that the website, its servers, or e-mail sent from the company are free of viruses or other harmful components. The company will not be liable for any damages of any kind arising from the use of the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Terms, or your violation of any law or the rights of a third party.